ThermoFlask 12oz Slim Can Coolers | 2 Pack

Shipping Policy

Last updated: July 15, 2026

1. Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after 2 PM ET will be processed the following business day.

2. Shipping Methods & Delivery Times

• Standard Shipping (5-7 Business Days): FREE on all orders — no minimum required.
• International: FREE worldwide shipping on all orders. No hidden fees.

3. Order Tracking

Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can track your package at any time using the link in the email.

4. Lost or Delayed Packages

If your package hasn't arrived within the expected window, contact us and we'll resolve it immediately. For lost or stolen packages, please reach out within 5 business days of the delivery date shown in tracking.

Refund & Return Policy

Last updated: July 15, 2026

1. 30-Day Money-Back Guarantee

If you're not completely satisfied, return your item within 30 days of delivery for a full refund. Items must be in new, unused condition with original packaging.

2. How to Return

Contact us at MelchorAamer@gmail.com with your order number and reason for return. We'll provide a prepaid return shipping label within 1 business day (US customers only; international customers cover return shipping).

3. Refund Processing

Once we receive and inspect your return, we'll process your refund within 3–5 business days. Refunds are credited to your original payment method. Allow 5–10 business days for it to appear on your statement.

4. Defective or Damaged Items

If you receive a defective or damaged item, contact us immediately with photos. We'll arrange a free replacement or full refund, including return shipping costs. All defective items are covered by our 1-year manufacturer's warranty.

Privacy Policy

Last updated: July 15, 2026

Information We Collect

We collect personal information you provide (name, email, shipping/billing address, payment info), plus device and usage data via cookies. We do not store full payment card numbers.

How We Use Your Information

We use your info to process orders, send shipping updates, respond to inquiries, and improve our services. We do not sell or rent your personal information to third parties.

Data Security

We use SSL/TLS encryption for all data transmission, secure servers, and regular security assessments to protect your information.

Your Rights

You may have the right to access, correct, delete, or port your personal data. Contact us at MelchorAamer@gmail.com to exercise any of these rights.

Terms of Service

Last updated: July 15, 2026

1. Acceptance

By using our Site, you agree to these Terms. We reserve the right to update them. Continued use constitutes acceptance of updates.

2. Products & Pricing

Products are described as accurately as possible. In case of a pricing error, we reserve the right to cancel the affected order and issue a full refund. Prices are in USD and subject to change.

3. Orders & Payment

All orders are subject to product availability. We reserve the right to refuse or cancel any order for suspected fraud, product availability, or violation of these Terms.

4. Governing Law

These Terms are governed by the laws of the State of California, USA. Disputes shall be resolved in Orange County, California.

Contact Us

We're here to help! Reach out anytime and we'll respond within 24 business hours.